stim Casino & Sportsbook Service Notice
We at stim operate an online entertainment service centred on football sportsbook coverage, live-dealer casino tables, and slot games. Our platform is available only in jurisdictions where applicable local law permits such services. This page outlines our legal standing, your responsibilities as a user, and how we handle data and account compliance.
stim does not hold a specific gaming license for any single country. Instead, we offer our services only where permitted by local regulation. Users are responsible for verifying that access to and use of our platform comply with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.
This notice applies to all users accessing stim through any device — Android, iOS, or browser — and covers account creation, fund deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, withdrawal processes, and data handling practices.
Service Availability and User Eligibility
We at stim do not operate under a universal gaming license. Our service is available to users in supported jurisdictions only, and access from prohibited regions is restricted by IP filtering and account verification checks. If you attempt to access stim from a jurisdiction where online wagering is banned, your account may be suspended without notice.
To create an account on stim, you must be of legal age in your jurisdiction — typically eighteen years or older. During account registration, you provide your name, email address, and phone number. At withdrawal time, we require identity verification (KYC) via upload of a valid Indonesian identity document (KTP, SIM, or passport), a recent selfie, and proof of residential address. This verification is mandatory before any funds leave your stim account.
Account eligibility is not restricted by geography alone. We reserve the right to decline account opening or suspend an active account if we determine, in our reasonable judgment, that the user's access or activity conflicts with applicable law in their jurisdiction, poses a compliance risk, or violates our terms.
Your Jurisdiction and Legal Responsibility
stim operates under the principle that each user is responsible for their own legal compliance. We do not verify your jurisdiction at account creation time; we assume you have confirmed that online gaming is lawful where you reside. If your country's law prohibits online wagering — even if you can technically access our platform — your use of stim is unlawful in your jurisdiction, and stim bears no liability for your legal exposure.
Users in Jakarta, Surabaya, Bandung, and Medan should verify with local authorities whether online sportsbook access for Liga 1, Piala Indonesia, Piala AFF, or other markets is permitted. Similarly, if you travel to a jurisdiction where online betting is prohibited, you are responsible for discontinuing your use of stim immediately.
We at stim do not provide legal advice. If you are uncertain whether our service is available in your location, consult a legal professional in your jurisdiction before registering.
Data, Privacy, and Account Security
All user data submitted to stim — including name, identity documents, bank account details, and transaction history — is encrypted using AES-256 and stored in segregated secure servers compliant with Indonesian data protection standards. We do not share your information with third parties except where required by law (e.g., to comply with a government order or financial investigation).
Your stim account is protected by a password and optional two-factor authentication (2FA) via SMS or authenticator app. We strongly recommend enabling 2FA before making deposits or withdrawals. If your password is compromised, log in to your account settings and reset it immediately. We do not recover compromised accounts; account security is your responsibility.
Withdrawals from stim accounts are subject to compliance review. We may request additional documentation — such as a bank statement, source-of-funds declaration, or account holder verification letter — especially for large amounts or unusual patterns. Compliance holds typically last two to four business days. We do not expedite these holds; they are mandatory regulatory requirements.
Your transaction history (deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and withdrawals) is retained for seven years for audit and dispute resolution. You can view your full history in the account "Transaction" tab.
stim uses industry-standard security practices, including SSL encryption, rate-limiting on login attempts, and IP monitoring. However, no system is completely immune to attack. We are not liable for losses resulting from phishing, malware, or unauthorised access caused by user negligence.
Legal Contact and Disputes
If you have a legal inquiry, dispute, or need to report a compliance concern related to stim, contact our support team via the in-app help chat. Include your account email, the nature of your inquiry, and any relevant transaction IDs or dates. Our team responds to legal inquiries within five business days.
stim is not a licensed operator in any specific jurisdiction. We do not hold an official gaming permit, and we do not claim to be regulated by any national gaming authority. Our service is offered on an "as-is" basis in jurisdictions where local law permits online entertainment platforms to operate without explicit licensing.
By using stim, you acknowledge that you have read this notice, understand that access is jurisdiction-restricted, accept personal responsibility for legal compliance in your location, and agree that we are not liable for any legal consequences resulting from your use of our platform in a jurisdiction where online wagering is prohibited.