stim Platform Privacy Notice
This page describes what we collect when you use stim and how we keep that data protected. We at stim operate an online entertainment service available where local law permits. Our commitment is to handle your personal information with transparency and security, whether you deposit via DANA, e-wallet, mobile banking, or bank transfer, or simply browse our Liga 1, Piala AFF, and Champions League markets.
We collect data only for legitimate operational and compliance reasons. We do not sell your information to third parties for marketing. We do not share your payment details with unrelated businesses. This notice explains what happens to your email, identity documents, transaction history, and device information from the moment you register on stim.
What We Collect on stim
We collect your email address, full name, date of birth, and phone number when you open an account on stim. During account security verificationwe ask for a scanned copy of your Indonesian identity document — KTP, SIM, or passport — and a selfie holding that document. We also collect your residential address and, if you withdraw funds, your bank account or e-wallet details.
When you use stim, our servers record your login timestamps, IP address, device type, and browser information. If you place a bet on Liga 1 matches, deposit via DANA, or play a live-dealer game, we log the transaction amount, settlement outcome, and timestamp. We store this history so you can review your account activity and so we can settle disputes or detect fraud.
We use cookies and similar tracking technologies to recognize you when you return to stim, to remember your language preference, and to measure how often you visit. These cookies do not track you across unrelated websites; they apply only within stim.bet.
How We Use Your Data on stim
We use your email to send you account notifications — login alerts, deposit confirmations, and withdrawal approvals. We use your identity documents to comply with anti-money-laundering regulations and to verify you are who you claim to be. We use your payment information to process deposits and withdrawals on time.
Our stim team may contact you via email or phone if we detect unusual account activity — such as repeated failed login attempts or a withdrawal request from an unfamiliar location — to confirm the activity is yours. We analyze aggregate betting patterns (not individual bets) to understand which markets — Piala Indonesia, Champions League, mobile-legend tournaments — are most popular, so we can improve our coverage.
Third-Party Processors We Work With
Our stim platform relies on external partners to handle payments and identity verification. When you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, or banks (mobile banking, local payment, online payment, e-wallet), those providers receive your transaction details directly — we do not pass your full banking password or PIN to them. We use a third-party identity-verification vendor to check your KTP or passport; that vendor may retain a scanned copy for up to two years to comply with regulatory audits.
Our servers are hosted outside Indonesia in secure data centres operated by a major cloud provider. This means your data may be stored and processed in another jurisdiction, but it remains encrypted and subject to this privacy policy. We do not allow our hosting provider to use your data for their own purposes.
Your Rights and Choices
You have the right to request a copy of all personal data we hold about you on stim. You may ask us to correct incomplete or inaccurate information. You may request deletion of your account and associated data, provided you have no outstanding bets, pending withdrawals, or disputed transactions. To exercise these rights, contact our support team via email or your account Settings.
You can opt out of non-essential marketing emails at any time by clicking the unsubscribe link in the email or adjusting your notification preferences in your stim account. You cannot opt out of transactional emails — such as login confirmations or withdrawal approvals — because we need to send these for your safety and to comply with regulations.
How We Protect Your Data on stim
We encrypt all data in transit (between your device and our servers) using TLS 1.2 or higher. Your password is hashed with a one-way cryptographic function; we never store it in plain text. Your identity documents and payment details are encrypted at rest using AES-256. Access to sensitive data is restricted to stim staff who need it to process your requests, and all such staff sign confidentiality agreements.
We monitor our servers for unauthorized access attempts. If we detect a breach, we will notify affected users without undue delay. We do not guarantee standard security practices — no online platform is perfectly immune — but we undertake to maintain industry-standard protections and to respond to incidents promptly.
How Long We Keep Your Data
We retain your account information for as long as your stim account is active, plus five years after you close it. This retention period allows us to settle disputes, comply with tax and anti-money-laundering audits, and defend legal claims. Transaction logs are stored for seven years per Indonesian financial-services regulation. If you request account deletion, we will anonymize your personal details but retain transaction records in a pseudonymized form for compliance purposes.
Contact stim
If you have questions about our privacy practices on stim, or if you wish to exercise your rights, please contact our support team. We will respond to legitimate requests within thirty days. Our commitment is to remain transparent about how we use your data and to respect your privacy while delivering the football sportsbook, live-dealer games, and esports markets you expect from stim.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of stim comply with their own jurisdiction's law.