stimTerms of Use

When you open an account on stim, you agree to our terms governing how we operate the platform, how you fund and withdraw money, and how we settle bets on football, esports, and live-dealer games. These terms reflect our commitment to fair play, account security, and compliance with applicable law in supported jurisdictions.

We at stim operate a unified sportsbook and gaming platform serving users across Indonesia and other permitted regions. Your account integrates football markets (Liga 1, Piala AFF, Champions League), esports betting (Mobile Legends, Free Fire, PUBG Mobile), live-dealer tables (roulette, blackjack, baccarat), and slot games. All wagering activity, deposits, and withdrawals flow through one stim account and wallet.

This page outlines account conditions, payment procedures, bonus policy, dispute resolution, and jurisdictional limits. By using stim, you confirm you have read and accepted these terms in full.

Our stim Account and Registration Policy

To use stim, you must be of legal age in your jurisdiction and meet our identity verification requirements. During registration, you provide an email address, mobile number, and password. We require Know-Your-Customer (KYC) document upload — a national ID, passport, or driver's license — before you can withdraw funds. This verification typically completes within one business day and applies to all users regardless of location (Jakarta, Surabaya, Bandung, Medan, or elsewhere in supported regions).

Your stim account is personal and non-transferable. You are solely responsible for keeping your password, two-factor authentication (2FA) codes, and account access secure. If you suspect unauthorized access, reset your password immediately and contact our support team. We do not hold liability for losses resulting from compromised credentials that you failed to secure.

Info: We reserve the right to suspend or close any account that violates our terms, including suspicious activity, bonus abuse, or breach of payment policy.

Deposits and Payment Methods on stim

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer through mobile banking, local payment, online payment, and e-wallet. E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) settle instantly into your stim balance. Bank transfers may take one business day depending on your bank's processing.

You must deposit from an account registered in your own name.
Deposits are non-refundable once confirmed in your stim wallet.
We do not accept deposits from third parties or linked accounts.
Minimum and maximum deposit amounts are set per payment method and may vary by region.

Withdrawals and Our Review Process

Withdrawal requests are processed after account verification is complete. We review each withdrawal for compliance and fraud signals. This review typically takes a few hours for established accounts; new accounts may require additional scrutiny and may wait one to two business days. Once approved, funds are sent to your linked payment method — the same account used for your deposit. online payment, e-wallet, and mobile banking withdrawals typically clear within hours; bank transfers may take one business day.

We reserve the right to request additional documentation (proof of address, payment method ownership) before processing withdrawals, particularly for large amounts or accounts with unusual activity patterns. Delayed or cancelled withdrawals are not our liability if you fail to provide required documentation promptly.

Our stim Bonus, Settlement, and Dispute Terms

Bonuses or promotional offers on stim come with terms specifying wagering requirements, validity periods, and game restrictions. These are detailed in the promotion page at the time of offer. Bonuses are non-transferable, non-cashable, and may be forfeited if terms are not met. We reserve the right to cancel any bonus if we detect abuse, market manipulation, or breach of the specific promotion's rules.

How We Settle Bets on stim

Football bets on stim (Liga 1, Piala AFF, Champions League fixtures) settle based on official match results published by the respective league or tournament body. Esports bets (Mobile Legends, Free Fire, PUBG Mobile) settle based on official broadcast confirmation from the league's published results. Live-dealer game outcomes are determined by the card or wheel spin; settlement is immediate upon game conclusion. Slot games settle instantly as you spin.

If a match is abandoned, postponed, or declared void before completion, bets are typically refunded unless the market explicitly states otherwise. In rare cases where settlement is ambiguous, we review the official source material and make a binding decision. We do not reopen settled bets except in cases of documented system error on our platform.

Dispute resolution: If you believe a bet was settled incorrectly on stim, contact our support team with evidence (screenshot of the bet, official result link) within 48 hours. We investigate and respond within one business day.

Our stim Data and Account Security

We collect and store your name, identity document details, contact information, and transaction history. This data is encrypted and stored securely. We do not sell personal data to third parties. Law enforcement requests or court orders may compel disclosure of your account information; you will be notified where legally permissible. We implement two-factor authentication, IP whitelisting, and session timeouts to protect your account from unauthorized access.

Jurisdiction and Legal Notice

Our services on stim are available only where local law permits. You are responsible for verifying that your access and use comply with your own jurisdiction's gambling regulations. We do not offer services in jurisdictions where online wagering is prohibited by statute. If you are uncertain whether stim is accessible or legal in your area, consult local legal guidance before registering.

These terms are governed by the laws applicable in our jurisdiction of operation. Any dispute arising from your use of stim is subject to binding arbitration or jurisdiction-specific court procedures as outlined in full terms on our legal page.

Continued use of stim constitutes acceptance of any updates to these terms. We notify users of material changes via email or in-app message at least 14 days before they take effect. If you disagree with updated terms, you may close your account and withdraw your remaining balance within the notice period.